REPAIR PROCEDURE ISSUE:
Our client’s 2015 GMC Sierra 1500 was damaged. Our client filed a claim with their carrier Go Auto Insurance for the loss. Progressive issued a loss statement/repair estimate for $4,381.88 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $15,490.80 return Go Auto to its pre-loss condition. Our client came to us for assistance with the $11,108.92 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Go Auto independent 3rd party appraiser for $15,490.80 as the loss statement/ repair cost to return our clients 2015 GMC Sierra 1500 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $11,108.92 or 253.50% from the Go Auto loss statement/repair estimate of $4,988.50. Through the invoking of the Go Auto policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.