It is our experience that at least 50% of cases determined to be total losses by insurance companies are incorrectly ruled. This is partly due to insurance carriers ignoring or wrongly interpreting state insurance commission mandates on what constitutes a total loss, and partly due to their starting with flawed estimations of the pre-accident value of the damaged vehicles. In both cases, we are the experts who can help.
What would getting 25 – 30% more major repair jobs do to your facility’s bottom line? All it takes is for you to have your customers facing a total loss situation give us a call. Not only will we make them your customers for life by helping them get the most for their vehicles, but it is a proven pledge that you will fix more cars.
We have been able to aid auto body facilities in additional matters as well. Perhaps your facility or customer is faced with an insurance carrier seeking to discount labor operations, insisting on the use of substandard parts, denying required labor operations or requesting an unauthorized labor operation or procedure. Call us. We can help resolve any repair procedure or operational issue an insurer refuses to recognize and pay as part of its lawful liability.
Auto Claim Specialists is headed by an industry professional who has spent his whole life (since the age of 12) in the automotive business, and has owned and operated every type of business related to the industry, from sales and financing to towing and repair. Mr. Robert McDorman is our trump card for resolving complex repair issues often involved in restoring a vehicle back to its OEM Pre-Collision condition.
Testimonials
Auto Claims Specialists has literally changed the way Burl’s Collision Center Operates our day to day business. In the past we found ourselves and our customers helpless when it came to “Totaled” vehicles. In many cases our customers were not aware that they had opportunities to not only dispute, but increase the amount they were offered by the insurance company when they deemed their vehicle a total loss. In many, if not most cases, these vehicles are being undervalued by the insurers and customers are not being reimbursed the correct amount for their vehicle. We always want what is best for the consumer. If the correct value is being awarded, we often find the vehicle is no longer a total loss, and as a result we repair more vehicles or the consumer is properly reimbursed and they have more options when it comes to the purchase of a new vehicle. Auto Claims Specialists is a “Game Changer”! Auto Claim Specialists is a true professional company that puts the customer’s best interest first.
– Burl Richards, Burl’s Collision Center, Henderson, Texas & President, Auto Body Association of Texas
If you own a Body Shop, you NEED to know the Public Insurance Adjusters at Auto Claim Specialists. Auto Claim Specialists has helped our customers stand up to the insurance companies to achieve a high quality repair that lives up to our reputation.
– Ed Griffin, Griffin’s Paint & Body in Winnsboro, Texas
I have, and will continue to refer my customers that are in need of the services Auto Claim Specialists provides.
– Gene Domec, S&W Auto Body & Painting, Vidor, Texas
Where do I begin?!? Auto Claim Specialists is our secret weapon in the “tool box” for claims settling and client advocacy. I speak about Robert’s business on a daily basis in all facets of the collision repair process. At any moment a client may be in need of his services to help make them “whole” when settling a claim by invoking the appraisal clause, determining total loss value and just providing a level-headed, experienced and learned opinion regarding a particular claims-related question. He is on our speed dial. And I would never ever settle my own or a family member’s claim again, without his services. If you are in the collision industry providing repair services to clients and their vehicles, then you need to know Auto Claim Specialists and Robert McDorman.
– Rob Mays, President, Hances Uptown Collision
An approval rating of 100% does not do justice for what the Public Insurance Adjusters at Auto Claim Specialists can accomplish when it comes to the most complex Motor Vehicle Claim. Weekly drop-ins from our customers beaming ear to ear from either an Inherent Diminished Value Claim they received and or a higher Total Loss Settlement is the ultimate in customer satisfaction! When a customer takes the time to call or drop by thanking you for the referral to Auto Claim Specialists you know you have performed your job correctly and secured an excellent relationship with the customer! Not to mention Auto Claim Specialists handle the Inherent Diminished Value Claims on our loaner cars when they become damaged while loaned out. Trust me you can turn your customers to Auto Claim Specialists with complete trust and the results will speak for themselves.
– Doug Ellis, Collision Center Manager, Wagner Cadillac, Tyler, Texas
Robert truly stands out as a professional. His commitment to his business and our customers is superior, never losing sight of the end result, focusing in on the facts, and his pursuit to completing the task is outstanding!!! I look forward to our continuous business relationship for us & our customers.
– Gerald McNee, Ultimate Collision Repair, Edison, New Jersey