We Help Auto Body Facilities
At least 50% of the total loss rulings we see are incorrectly decided. When your customers facing a total loss call us, undervalued vehicles get properly valued, bad totals become repairs, and your facility fixes more cars — it’s a proven pledge.
50%+
of total loss rulings we see are incorrectly decided
25–30%
more major repair jobs when bad totals become repairs
100%
of OEM-required procedures documented and pursued
The Problems We Solve
Carriers ignore or misread state mandates on what constitutes a total loss, and start from flawed pre-accident valuations. When the value is corrected, many “totals” become repairs — in your bays.
Insurers discounting labor, denying required operations, or demanding unauthorized procedures aren't negotiating — they're shifting their lawful liability onto your facility.
When a carrier insists on parts that can't restore OEM pre-collision condition, we document the deficiency and fight for the repair your customer's safety requires.
Industry Insider
ACS is headed by a professional who has spent his whole life in the automotive business — from sales and financing to towing and repair. Robert McDorman is our trump card for the complex repair issues involved in restoring a vehicle to its OEM pre-collision condition.
“Auto Claim Specialists has literally changed the way Burl’s Collision Center operates our day-to-day business. In many, if not most cases, these vehicles are being undervalued by the insurers. If the correct value is awarded, we often find the vehicle is no longer a total loss — and as a result we repair more vehicles, or the consumer is properly reimbursed. Auto Claim Specialists is a game changer.”
At least half of the total loss rulings we review are incorrect — built on flawed pre-accident valuations or misapplied state total loss mandates. When the true value is established, many of those vehicles are no longer economic total losses. They come back to your facility as major repair jobs, and your customer gets their vehicle properly restored.
Yes. Whether a carrier is discounting labor operations, insisting on substandard parts, denying required operations, or demanding unauthorized procedures, we document the full OEM-required repair and pursue the insurer's lawful liability — so the repair is done safely and you are paid for the work it actually takes.
Nothing. Your customers engage us for their claims — your role is simply to introduce customers facing a total loss or short-pay situation. You repair more vehicles, and your customers get fair settlements that make them customers for life.
Free Claim Review
Tell us about your facility and the claims your customers are facing — we'll show you exactly how the partnership works.
800-736-6816Toll-free, nationwide
No cost. No obligation. 24-hour response.