Repair Procedure Issue
Our client’s 2016 Lincoln MKX was damaged. Our client filed a collision claim with their carrier Farmers Insurance for the loss. Farmers issued a loss statement/repair estimate for $4,776.83 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $6,273.60 to return 2016 Lincoln MKX to its pre-loss condition. Our client came to us for assistance with the $1,496.77 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Farmers independent 3rd party appraiser for $5,900.00 as the loss statement/ repair cost to return our clients 2016 Lincoln MKX back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $1,193.37 or 23.5% from the Farmers loss statement/repair estimate of $4,776.83. Through the invoking of the Farmers policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.