Repair Procedure Issue
Our client’s 2018 Chevrolet Silverado 1500 was damaged. Our client filed a collision claim with their carrier Texas Farm Bureau Insurance for the loss. Texas Farm Bureau issued a loss statement/repair estimate for $17,963.11 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $19,280.41 to return 2018 Chevrolet Silverado 1500 to its pre-loss condition. Our client came to us for assistance with the $1,317.30 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Texas Farm Bureau independent 3rd party appraiser for $18,699.59 as the loss statement/ repair cost to return our clients 2018 Chevrolet Silverado 1500 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $736.48 or 4.1% from the Texas Farm Bureau loss statement/repair estimate of $17,963.11. Through the invoking of the Texas Farm Bureau policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.