Repair Procedure Issue
Our client’s 2018 Dodge RAM 3500 was damaged. Our client filed a collision claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $13,474.40 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $15,285.71 to return 2018 Dodge RAM 3500 to its pre-loss condition. Our client came to us for assistance with the $1,811.31 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $14,806.11 as the loss statement/ repair cost to return our clients 2018 Dodge RAM 3500 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $1,414.94 or 9.9% from the Progressive loss statement/repair estimate of $13,474.40. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.