REPAIR PROCEDURE ISSUE:
Our client’s 2019 Ford Explorer was damaged. Our client filed a collision claim with their carrier Germania Insurance for the loss. Germania issued a loss statement/repair estimate for $6,591.79 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $14,775.85 to return 2019 Ford Explorer to its pre-loss condition. Our client came to us for assistance with the $8,184.06 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, our subsidiary Vehicle Value Experts came to a binding agreement with the Germania independent 3rd party appraiser for $12,900.00 as the loss statement/ repair cost to return our clients 2019 Ford Explorer back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $6,702.47 or 95.7% from the Germania loss statement/repair estimate of $6,591.79. Through the invoking of the Germania policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.