REPAIR PROCEDURE ISSUE:
Our client’s 2019 Toyota Sienna was damaged. Our client filed a claim with their carrier Safeco Insurance for the loss. Safeco issued a loss statement/repair estimate for $9,126.17 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $21,955.55 to return Safeco to its pre-loss condition. Our client came to us for assistance with the $12,829.38 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Safeco independent 3rd party appraiser for $20,280.52 as the loss statement/ repair cost to return our clients 2019 Toyota Sienna back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $11,154.35 or 122.2% from the Safeco loss statement/repair estimate of $9,126.17. Through the invoking of the Safeco policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.