REPAIR PROCEDURE ISSUE:
Our client’s 2022 BMW X3 was damaged. Our client filed a claim with their carrier Mercury Insurance for the loss. Mercury issued a loss statement/repair estimate for $11,078.23 before the deductible. ,Our client’s collision facility issued a preliminary loss statement/repair plan for $27,305.79 to return Mercury to its pre-loss condition. Our client came to us for assistance with the $16,227.56 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Mercury independent 3rd party appraiser for $27,305.79 as the loss statement/ repair cost to return our clients 2022 BMW X3 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $16,227.56 or 146.5% from the Mercury loss statement/repair estimate of $11,078.23. Through the invoking of the Mercury policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.