Repair Procedure Issue
Our client’s 2022 Ford Escape was damaged. Our client filed a collision claim with their carrier Liberty Mutual Insurance for the loss. Liberty Mutual issued a loss statement/repair estimate for $9.451.86 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $15,502.70 to return 2022 Ford Escape to its pre-loss condition. Our client came to us for assistance with the $6,050.84 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Liberty Mutual independent 3rd party appraiser for $15,029.73 as the loss statement/ repair cost to return our clients 2022 Ford Escape back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $5,926.49 or 59.0% from the Liberty Mutual loss statement/repair estimate of $9,451.86. Through the invoking of the Liberty Mutual policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.