REPAIR PROCEDURE ISSUE:
Our client’s 2023 BMW X5 was damaged. Our client filed a claim with their carrier Farmers Insurance for the loss. Farmers issued a loss statement/repair estimate for $6,673.67 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $15,147.18 to return Farmers to its pre-loss condition. Our client came to us for assistance with the $8,473.51 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Farmers independent 3rd party appraiser for $14,300.00 as the loss statement/ repair cost to return our clients 2023 BMW X5 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $7,626.33 or 114.3% from the Farmers loss statement/repair estimate of $6,673.67. Through the invoking of the Farmers policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.