REPAIR PROCEDURE ISSUE:
Our client’s 2025 Toyota Camry was damaged. Our client filed a claim with their carrier Liberty Mutual Insurance for the loss. Liberty Mutual issued a loss statement/repair estimate for $6,039.62 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $8,852.06 return Liberty Mutual to its pre-loss condition. Our client came to us for assistance with the $2,812.44 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the independent 3rd party appraiser for $8,086.12 as the loss statement/ repair cost to return our clients 2025 Toyota Camry back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $2,046.50 or 33.9% from the Liberty Mutual loss statement/repair estimate of $6,039.62. Through the invoking of the Liberty Mutual policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.