REPAIR PROCEDURE ISSUE:
Posted March 14, 2022
Our client’s 2021 Toyota RAV4 was involved in a collision loss. Our client filed a collision claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $6,632.11 before the deductible. Our clients certified collision facility issued a preliminary loss statement/repair plan for $12,065.43 to return 2021 Toyota RAV4 to its pre-loss condition. Our client came to us for assistance with the $5,433.32 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, our subsidiary Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $12,065.43 as the loss statement/ repair cost to return our clients 2021 Toyota RAV4 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $5,433.32 or 82% from the Progressive loss statement/repair estimate of $5,632.11. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible