REPAIR PROCEDURE ISSUE:
Our client’s 2023 Tesla Model S was damaged. Our client filed a claim with their carrier USAA Insurance for the loss. USAA issued a loss statement/repair estimate for $21,801.04 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $36,568.55 return USAA to its pre-loss condition. Our client came to us for assistance with the $14,767.51 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the USAA independent 3rd party appraiser for $34,000.00 as the loss statement/ repair cost to return our clients 2023 Tesla Model S back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $12,198.96 or 56.0% from the USAA loss statement/repair estimate of $21,801.04 Through the invoking of the USAA policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.