REPAIR PROCEDURE ISSUE:
Our client’s 2019 Mercedes GLC 300 was damaged. Our client filed a claim with their carrier Consumers County Mutual Insurance for the loss. Consumers County Mutual issued a loss statement/repair estimate for $9,658.44 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $12,874.87 to return Consumers County Mutual to its pre-loss condition. Our client came to us for assistance with the $3,216.43 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Consumers County Mutual independent 3rd party appraiser for $13,572.48 as the loss statement/ repair cost to return our clients 2019 Mercedes GLC 300 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $3,914.04 or 40.52% from the Consumers County Mutual loss statement/repair estimate of $9,658.44. Through the invoking of the Consumers County Mutual policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.