REPAIR PROCEDURE ISSUE:
Our client’s 2019 Lexus GX 460 was damaged. Our client filed a claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $11,558.23 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $21,068.83 return Progressive to its pre-loss condition. Our client came to us for assistance with the $9,510.60 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $20,928.84 as the loss statement/ repair cost to return our clients 2019 Lexus GX 460 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $9,370.61 or 81.07% from the Progressive loss statement/repair estimate of $11,558.23. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.