- Our Position IS NOT: Every auto claim should go to appraisal.
- Our Position IS:
- Due to the tremendous volume of auto claims, the valuation of loss MUST BE AUTOMATED.
- There is no, and will never be, a perfect automated vehicle valuation system.
- The automated valuation systems approved by insurance carriers will always and understandably penalize any tendency of over-indemnification. Thus, the inevitable valuation errors will tend to be to the low side, harming insureds.
- Therefore, the right of appraisal should be mandatory in every state of our nation and should be presented to insureds as the means of resolution when values are disputed.
- With over 2.6M Total Losses in US per year, if just 5% of the automated valuations are wrong, and when they are wrong the average error is $3,650 (our average negotiated increase), that means there is an average total annual under-indemnification of at least $475,000,000!
- We expect to have the answer to the actual % of automated valuations that are wrong by at least $1,600 soon. Stay tuned!