REPAIR PROCEDURE ISSUE:
Our client’s 2017 Lexus NX 200t was damaged. Our client filed a claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $$4,660.01 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $6,334.55 return Progressive to its pre-loss condition. Our client came to us for assistance with the $1,674.54 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $8,543.79 as the loss statement/ repair cost to return our clients 2017 Lexus NX 200t back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $3,883.78 or 83.34% from the Progressive loss statement/repair estimate of $4,660.01. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.