National Public Insurance Adjuster Agency — Call toll-free 800-736-6816

Media Coverage

The industry’s “Ask the Expert.”

Robert McDorman writes the monthly “Ask the Expert” column in Texas Automotive Magazine— the collision industry’s trade press — covering the valuation and repair-rights issues carriers would rather keep quiet.

Texas Automotive · November 2018 · p. 25

Fighting Back Against Short-Pays

Robert McDorman on what facilities and owners can do when carriers pay less than the lawful repair cost.

Texas Automotive · October 2018 · p. 24

“OEM Blueprint Repair Plan” vs. “Insurance Photo App Estimate”

Why a photo-app estimate is not a repair plan — and what a safe, OEM-conforming repair actually requires.

Texas Automotive · September 2018 · p. 28

Shop Rates vs. “Prevailing Competitive Rates”

Unpacking the carrier-defined “prevailing rate” and what it costs shops and consumers.

The column continues:recent “Ask the Expert” articles on the Texas mandatory right to appraisal are archived in our rules library.

Browse the archive

Free Claim Review

Put the expert on your claim.

The same knowledge in these columns goes to work on every claim we take. Tell us about yours — the review is free.

800-736-6816

Toll-free, nationwide

Start your free claim review

No cost. No obligation. 24-hour response.

For questions, see our Privacy Policy and Terms & Conditions