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“He got me over $19,000 more back on my car then what the insurance company originally quoted me. Robert was so easy to work with took care of everything that I needed I would recommend him to anybody.” — Michele Steele
“Mr. McDorman was a pleasure to deal with and provided fantastic service. More important, though, he was a true professional while guiding us through the insurance settlement process. His support enabled us to receive a reimbursement that was 25% greater than we had been able to achieve on our own. I would definitely use Mr. McDorman’s services on future claims and will recommend same to all family and friends.” — Pau
“In February 2017 I was hit by an uninsured, unlicensed driver. I hadn’t even made the first payment on my 2017 Volvo. My beautiful new SUV had over $28,000.00 in damages. My husband found Vehicle Value Experts and contacted Robert. Robert was super easy to deal. He was prompt with answering emails and answered any questions we had. He walked us through the entire process and took care of everything. Who knew it would be so simple. He presented his findings/evidence to the insurance, which was compiled in a very professional portfolio. In about a month, I received my diminished value check from my insurance for the entire amount Robert had calculated. We did not have to deal with the insurance at all regarding our diminished value claim, Robert took care of it all. I highly recommend Vehicle Value Experts! Thank you Robert!” — Emily
“My car was recently totaled and I was given a settlement offer from USAA. My body shop advisor felt that the offer was low and recommended that I call Vehicle Value Experts for a second opinion. Robert was prompt, in his review of my settlement, and gave me peace of mind that I was treated fairly. He was such a pleasure to work with, answered all of my questions thouroghly. I highly recommend his services!” — GMurphy
“No hassles. This was our first experience with a diminished value claim and it was an easy and pleasant experience.” — Larry Hill
“Robert did an amazing job for me. After I spent 7 weeks going back and forth with my insurance company to get them to pay for my car what it is actually worth, I threw in the towel and hired Robert to take care of the issue for me. Within 3 days Robert was able to increase the settlement value by $9896.12 (including taxes) which is 45 percent increase from my insurance company’s supposedly final offer. Without Robert on my team I would have settled for a lot less money than I deserved. If you ever have an insurance claim, do not go through it without Robert on your side. Thank you Robert for your superior customer service and for fighting for me as if you were fighting your own battle.” — Hani Tohme
“Excellent job. I had a great experience with this company. Robert was very professional, knowledgeable, and did a great job. I would definitely recommend him.” — Anya Kisseleva
“I have never been in a car accident where it was in anyway my fault, so this was a new experience for me and I am not a really young person, I just try to drive safely. I was on a bridge and had no where to go but to hit an object in the road that did more damage to my car than I would ever dream that it would do. I had a brand new car that was only four months old and this was going to me my last car that I was going to buy before I retire and I wanted it fixed correctly and just to get to bring my car home. After getting about three weeks of run around from my insurance company and being told that I did not have a choice as to what the outcome would be for my car, I was given the name of Robert McDorman to hire to help me get this claim settled with me having a voice in the final decision. Mr. McDorman took so much stress off of me so that I was able to go to work and do my job and felt very confident that Mr. McDorman was busy fighting to get my claim handled correctly. If I had not had Mr. McDorman’s help, I would still not have a rental car and my car would have been deemed a total loss and basically I would have thrown $6,000.00 in the trash can. He Kept his word to me and he fought for me till he got me everything done for me that I requested to be done. He is a very professional and a great man to work with and he totally turned a terrible situation into a great ending. I would recommend him to anyone that needs help with dealing with help fighting with an insurance company. Mr. McDorman is great.” — Belinda
“Robert McDorman is the real deal!! My vehicle was caught in the very first Hail Storm that hit the DFW area and originally it was going to be fixed at the Body Shop I selected, but it ended up being totaled by Progressive once they identified extra work was needed. They stated they would give me $13,444 and some change for my 2007 GX470 that had 122K for mileage. When researching it looked as though that was not a fair value for my vehicle. I got with Robert and he was on the case right away, he walked me through what he was going to be doing step by step and basically all I had to do was contact the Insurance Company and let them know I was invoking my Appraisal Clause. Robert put everything together for me and at the end the insurance company came back to me with a new amount of $17,900 which was over $4,000.00 more. Robert is a true professional and I would highly recommend that anyone going through this with their insurance company, contact Robert right away and it will be one of the easiest process that you go through with him leading the way. Robert thanks again for everything you did and will do for future clients!!!” — Jason St. Pierre
“Robert was recommended to me by a family friend in the settling of a total loss insurance claim regarding my vehicle. Throughout the process he kept me informed at every juncture and was more than happy to answer any questions I had in the interim. Robert laid out the plan, went through each step, and actually over delivered in the end! I could not be happier with the results and without question would recommend to anyone involved in a similar situation. Thanks again Robert, You’re awesome!” — Jeffrey Capps
“Great business! Always stayed in touch and reassured me of the positive outcome he thought I would have. Would definitely recommend to my family and friends!! Thanks again!” — Scott Toon
“Excellent! I would recommend to anyone. Very satisfied customer. Very good and helpful and prompt. Answered all questions very timely. Would definitely recommend. Thank you.” — Martha Cheshire
“Incredibly capable and knowledgable. Here is your go to company . Look no further for optimum results !! 6 stars !” — Kathy Murphy
“Excellent service! I will recommend this company to family and friends. Friendly, prompt, and courteous. I was able to recoup my purchase price of our totaled vehicle. Thank you.” — Patti V. Brindley
“Outstanding service and professionalism. I’m 49 yrs old and have never heard of Loss of Value claims; this process was new to me and I had no idea how to proceed. I was referred to Mr. Robert L McDorman and I have not been disappointed. He has answered my every question honestly and I ask a lot of questions. Any concerns I had he immediately supplied me with details I could easily understand. All I had to do was supply him the information and he did all the work. He was courteous and professional at all times and always kept me updated on my claim. If I am ever down this road again, I wouldn’t hesitate for a second to contact Mr. McDorman. My family and I were extremely pleased with the claim amount he sought for us. Great job Mr. McDorman.” — Paulette King
“Excellence. My experience was one of excellence.” — Hodge
“Best company in the world Mr. McDorman is the best!! Mr. McDorman was put in our lives at just the right time! We are so very thankful. He went above and beyond to help us. We would and do recommend to anyone with an insurance issue. He is a wonderfull person and friend.” — Lindsey Quinalty
“More then satisfactory services. Mr. McDorman is very a great appraiser, he kept me informed every step of the way during this process. In the end he was able to get a substainable amount more then my insurance company originally tried to offer me for my total loss. He assured me he would work hard to fight on my behalf for what was a fair amount and I will say he more then exceeded my expectations with this matter. I couldn’t be more pleased with the service he provided me and would highly recommend this man to anyone going through these situations. Mr McDorman is very professional, friendly and informative, I truly can not thank him enough for the job he did for me.” — Rene McHatton
“Hands down the best! Robert McDorman was amazing during the difficult time of being hit and having to fight insurance to get a fair price for my car. While I was working on healing from the wreck, Mr. McDorman worked hard to get my vehicle claimed settled and did not let up until I had gotten a fair deal. He was always good about keeping me in the loop as to what was going on and explaining what was happening and may happen in the future. Mr. McDorman made a very rough period smooth and was invaluable.” — Walker
“Worth every penny! If you feel your insurance company is lowballing you on your insurance settlement like I was, give this guy a call. By the grace of God I was recommended calling this guy by the collision shop where my totaled car sat. I called him and told him the situation and he went to work immediately. My insurance offered me 14K (which I was not satisfied with) and Robert went to work and got me 21K! It took a little over a month, but be patient its worth it. Seriously don’t settle, ins. companies will try to low ball you, give this guy a call, trust me you don’t have anything to lose.” — Bret
“Amazing results! I couldn’t believe the level of expertise Mr. McDorman possesses. Like most people, I was in the dark when it came to dealing with the insurance company. The difference in the outcome by using Vehicle Value Experts was amazing. Finally, there’s a way to protect yourself from being financially abused by the system that we have all suspected was unfair.” — John Wilson
“Diminished value. Did a great job and not only responded very quickly to every email he was very dead on when telling me what to expect.” — Fisher
“Excellent. Robert is very knowledgeable and was very patient in explaining the process. Highly recommend.” — Fielding
“Exceptional experience, service and most of all…results! Robert and his team are experts in vehicle valuation and insurance processes. They ‘turn over every rock’ to maximize the financial result of your specific situation. I have used them three times over the last few years and each surpassed my expectations. Twice my insurance settlement was 200% greater than the original offer from the insurance company. In the third, my settlement was over 400% greater than original offer. Not using these guys leaves you poorer!” — Michael Mainard
“Outstanding Service!! Being in the collision repair industry for the past 12 years I have experienced every single day the exasperation that my customers feel when dealing with the task a handling the unfortunate event of an insurance claim. Insurance companies have taken advantage of both the insured and claimants for many years and incorporate it into their staff training and business models on claim handling. For the first time ever, with the help of Robert McDorman and his knowledgeable staff at Vehicle Value Experts, the customer now has the ability to gain the upper hand in the claims handling process. I am now amazed every day at how much this company can do for our mutual customers. It is an absolute pleasure to work with Vehicle Value Expert!” — Kevin
“Excellent/Trustworthy/Reputable Business – 10 Stars instead of 5. I own an auto body repair shop and have worked with Robert at Vehicle Value Experts on several claims now. He has helped my customers recover the true & fair value of their automobile every time. He is very knowledgeable and conducts himself with the highest degree of professionalism. I just wished I would have started recommending him sooner to my customers because I have seen insurance companies take advantage of their own policy holders so many times in the past. And he will pre-qualify you to let you know to what degree he can help, and doesn’t charge for that. There is nothing to loose with his service but alot to gain. In our cases thousands of dollars to gain. He is not only a consumer’s advocate but me and my customers now consider him our friend.” — Ed