Posted November 23, 2018
Elephant Auto Insurance deemed our client’s 2017 Ford Mustang a repairable vehicle and wrote an estimate to do so for $9,056.63. Elephant refused to recognize the OEM required operations, procedures and parts to safely repair the vehicle. Our client invoked their right of Appraisal in a contest of the proposed loss settlement and retained our subsidiary Vehicle Value Experts as their Independent 3rd Party Appraiser. After a thorough inspection, Vehicle Value Experts issued an OEM Blueprint repair plan for $61,027.75. Vehicle Value Experts noted, upon tear down, additional operations and parts will be needed and the Mustang should be deemed a Total Loss. Elephant refused and stated the Mustang could be repaired safely per their repair plan of $9,056.63. Upon Elephant retaining their Independent 3rd Party Appraiser as noted in the policy. Vehicle Value Experts and Elephant’s Independent 3rd Party Appraiser both agreed the Mustang should be deemed a Total Loss.
We successfully settled the claim as a Total Loss for a settlement of $66,937.50.