REPAIR PROCEDURE ISSUE:
Our client's 2017 Mercedes-Benz C300 was damaged. Our client filed a claim with their carrier Home State County Insurance for the loss. Home State County Insurance issued a loss statement/repair estimate for $6,356.15 before the deductible. Our client's collision facility issued a preliminary loss statement/repair plan for $11,164.59 to return our client's 2017 Mercedes-Benz C300 to its pre-loss condition. Our client came to us for assistance with the $4,808.44 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, the selected Independent Appraiser firm came to a binding agreement with the Home State County Insurance independent 3rd party appraiser for $11,124.73 as the loss statement/repair cost to return our client's 2017 Mercedes-Benz C300 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $4,768.58 or 75.02% from the Home State County Insurance loss statement/repair estimate of $6,356.15. Through the invoking of the Home State County Insurance policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.