REPAIR PROCEDURE ISSUE:
Our client’s 2019 Ford Expedition was damaged. Our client filed a claim with their carrier Travelers Insurance for the loss. Travelers issued a loss statement/repair estimate for $11,015.84 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $26,558.53 return Travelers to its pre-loss condition. Our client came to us for assistance with the $15,542.69 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the independent 3rd party appraiser for $26,044.80 as the loss statement/ repair cost to return our clients 2019 Ford Expedition back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $15,028.96 or 136.43% from the Travelers loss statement/repair estimate of $11,015.84. Through the invoking of the Travelers policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.