Repair Procedure Issue
Our client’s 2020 Nissan Murano was damaged. Our client filed a collision claim with their carrier Hochheim Prairie Insurance for the loss. Hochheim Prairie issued a loss statement/repair estimate for $5,265.66 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $20,322.87 to return 2020 Nissan Murano to its pre-loss condition. Our client came to us for assistance with the $15,057.21 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Hochheim Prairie independent 3rd party appraiser for $19,500.00 as the loss statement/ repair cost to return our clients 2020 Nissan Murano back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $15,123.99 or 270.3% from the Hochheim Prairie loss statement/repair estimate of $5,265.66. Through the invoking of the Hochheim Prairie policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.