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2021 Mercedes GLS 450 Repair Procedure Issue

Documented case result · May 26, 2026

REPAIR PROCEDURE ISSUE:

Our client’s 2021 Mercedes GLS 450 was damaged. Our client filed a claim with their carrier Geico Insurance for the loss. Geico issued a loss statement/repair estimate for $8,588.32 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $15,138.90 return Geico to its pre-loss condition. Our client came to us for assistance with the $6,550.58 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.

As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the independent 3rd party appraiser for $14,636.60 as the loss statement/ repair cost to return our clients 2021 Mercedes GLS 450 back to its pre-loss condition.

The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $6,048.28 or 70.42% from the Geico loss statement/repair estimate of $8,588.32. Through the invoking of the Geico policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.

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