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Repair Procedure Issue

Our client’s 2021 Mitsubishi Outlander Sport was damaged. Our client filed a collision claim with their carrier Farmers Insurance for the loss. Farmers issued a loss statement/repair estimate for $6,879.71 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $9,361.50 to return 2021 Mitsubishi Outlander Sport to its pre-loss condition. Our client came to us for assistance with the $2,481.79 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.

As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Farmers independent 3rd party appraiser for $9,175.72 as the loss statement/ repair cost to return our clients 2021 Mitsubishi Outlander Sport back to its pre-loss condition.

The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $2,296.01 or 33.4% from the Farmers loss statement/repair estimate of $6,879.71. Through the invoking of the Farmers policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.