REPAIR PROCEDURE ISSUE:
Our client’s 2022 Chevrolet Malibu was damaged. Our client filed a claim with their carrier Texas Ranger MGA Insurance for the loss. Texas Ranger MGA issued a loss statement/repair estimate for $8,183.80 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $18,446.93 to return Texas Ranger MGA to its pre-loss condition. Our client came to us for assistance with the $10,263.13 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Texas Ranger MGA independent 3rd party appraiser for $18,000.00 as the loss statement/ repair cost to return our clients 2022 Chevrolet Malibu back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $9,816.20 or 119.9% from the Texas Ranger MGA loss statement/repair estimate of $8,183.80. Through the invoking of the Texas Ranger MGA policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.