REPAIR PROCEDURE ISSUE:
Our client’s 2023 Lexus UX 250h was damaged. Our client filed a claim with their carrier State Farm Insurance for the loss. State Farm issued a loss statement/repair estimate for $13,213.95 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $25,033.97 return State Farm to its pre-loss condition. Our client came to us for assistance with the $11,820.02 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the independent 3rd party appraiser for $27,599.86 as the loss statement/ repair cost to return our clients 2023 Lexus UX 250h back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $14,385.91 or 108.87% from the State Farm loss statement/repair estimate of $13,213.95. Through the invoking of the State Farm policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.