REPAIR PROCEDURE ISSUE:
Our client’s 2024 BMW i4 was damaged. Our client filed a claim with their carrier Safeco Insurance for the loss. Safeco issued a loss statement/repair estimate for $10,578.72 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $16,486.29 return USAA to its pre-loss condition. Our client came to us for assistance with the $5,907.57 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Safeco independent 3rd party appraiser for $15,171.65 as the loss statement/ repair cost to return our clients 2024 BMW i4 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $4,592.93 or 43.4% from the Safeco loss statement/repair estimate of $10,578.72 Through the invoking of the Safeco policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.