Repair Procedure Issue
Our client’s 2017 Nissan Altima was damaged. Our client filed a collision claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $2,787.25 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $4,909.78 to return 2017 Nissan Altima to its pre-loss condition. Our client came to us for assistance with the $2,122.53 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $4,208.17 as the loss statement/ repair cost to return our clients 2017 Nissan Altima back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $1,509.73 or 51.0% from the Progressive loss statement/repair estimate of $2,787.25. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.