Repair Procedure Issue
Our client’s 2020 Kia Sorento was damaged. Our client filed a collision claim with their carrier Texas Farm Bureau Insurance for the loss. Texas Farm Bureau issued a loss statement/repair estimate for $4,511.01 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $12,834.33 to return 2020 Kia Sorento to its pre-loss condition. Our client came to us for assistance with the $8,323.32 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Texas Farm Bureau independent 3rd party appraiser for $12,834.33 as the loss statement/ repair cost to return our clients 2020 Kia Sorento back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $8,843.53 or 184.5% from the Texas Farm Bureau loss statement/repair estimate of $4,511.01. Through the invoking of the Texas Farm Bureau policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.