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Repair Procedure Issue

Our client’s 2020 Tesla Model X was damaged. Our client filed a collision claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $7,485.10 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $16,184.96 to return 2020 Tesla Model X to its pre-loss condition. Our client came to us for assistance with the $8,699.86 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.

As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $15,475.00  as the loss statement/ repair cost to return our clients 2020 Tesla Model X back to its pre-loss condition.

The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $8,519.23 or 106.7% from the Progressive loss statement/repair estimate of $7,485.10. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.