REPAIR PROCEDURE ISSUE:
Our client’s 2022 Mercedes GLC 300 was damaged. Our client filed a claim with their carrier Progressive Insurance for the loss. Progressive issued a loss statement/repair estimate for $15,471.72 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $26,990.68 return Progressive to its pre-loss condition. Our client came to us for assistance with the $11,518.96 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Progressive independent 3rd party appraiser for $26,438.67 as the loss statement/ repair cost to return our clients 2022 Mercedes GLC 300 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $10,966.95 or 70.88% from the Progressive loss statement/repair estimate of $15,471.72. Through the invoking of the Progressive policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.