REPAIR PROCEDURE ISSUE:
Our client’s 2022 Cadillac XT4 was damaged. Our client filed a claim with their carrier Liberty Mutual Insurance for the loss. Liberty Mutual issued a loss statement/repair estimate for $13,090.93 before the deductible. Our client’s collision facility issued a preliminary loss statement/repair plan for $31.322.62 return Liberty Mutual to its pre-loss condition. Our client came to us for assistance with the $18,231.69 under-indemnification and out-of-pocket expense to safely return their vehicle to its pre-loss OEM condition.
As a result of going through the appraisal process in the policy, Vehicle Value Experts came to a binding agreement with the Liberty Mutual independent 3rd party appraiser for $29,400.00 as the loss statement/ repair cost to return our clients 2022 Cadillac XT4 back to its pre-loss condition.
The final binding agreement between the unbiased independent appraisers identified an under-indemnification of the loss of $16,309.07 or 124.6% from the v loss statement/repair estimate of $13,090.93. Through the invoking of the v policy right of appraisal our client has been made whole for their loss with no out-of-pocket expense other than their deductible.